Consumer Relations

In the scope of Consumer Relations, CSFR Advogados clients have a multidisciplinary team at their disposal, working both in the prevention and resolution of disputes. Our professionals implement dynamic and appropriate strategies in order to meet the interests of our clients operating in e-commerce or in the offline market.

In the advisory or litigation sphere, examples of services provided are:

• Assistance to clients in the analysis of consumer contracts;
• Revision of commercial policies and promotion of the company from a consumerist perspective;
• Drafting of adhesion contracts and terms of use;
• Acting in administrative proceedings and lawsuits, including class actions and public-interest civil actions;
• Preparation of legal opinions on consumer issues.